If you haven't updated the Mac for a long time, the outdated macOS may cause some abnormal performance on your Mac, including the Mac keyboard volume controls not working. So, you can remove them from the Google browser to make Mac volume buttons work again. Given that with the Google Music Extension installed, it takes control of iTunes and all the media keys. If you have added some music extensions in Google Chrome, then it may be the culprit of the Mac volume function keys not working issue.
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